Services Offered

Management Consulting

Quality Management Systems

Facilitation

Assessment

Skills Programmes

Moderation

Management Consulting

Our Management Consulting service includes, but is not limited to:

  • Facilitation of strategic planning sessions and assistance with setting up strategic plans
  • Facilitation of organisational effectiveness initiatives
  • Project Management
  • Change Management

Quality Management Systems

Our Quality Management Systems service includes:

  • Drafting/updating policies and procedures
  • Design and development of ETD programmes
  • Design and development of documentation and forms

Assessment

Our pool of assessors and moderators can assist with various qualifications and  unit standards for the following SETA’s:

  • PSETA
  • ETDP SETA
  • Services SETA
  • TETA
  • LGSETA

PSETA LEARNING PROGRAMMES

Customer Service Learning Programmes

Course Name NQF Level Credits Duration
Introduction to Customer Service
2
2
2 Days
Intermediate Customer Service
4
6
3 Days
Advanced Customer Service
6
8
3 Days

Service Delivery Learning Programmes

Course Name NQF Level Credits Duration
Introduction to Service Delivery
5
6
2 Days
Improve and Manage Service Delivery
6
8
3 Days

Research Learning Programmes

Course Name NQF Level Credits Duration
Basic Research Skills
3
6
2 Days
Research Methodologies
7
12
3 Days

Monitoring Learning Programmes

Course Name NQF Level Credits Duration
Basic Monitoring and Evaluation
5
5
3 Days
Advanced Monitoring and Evaluation
6
15
5 Days

Soft Skills Programmes

Course Name NQF Level Credits Duration
Batho Pele
3
4
1 Days
Presentation Skills
5
5
2 Days
Professional Business Writing
4
5
2 Days
Meetings and Minute Taking
2
3
2 Days
Time Management
4
4
2 Days
Diversity in the Workplace
5
15
2 Days
Manage Telephone and Reception Area
2
3
2 Days
Public Sector Code of Conduct
3
4
2 Days
Business Communication
5
10
2 Days
HIV and Aids in the Workplace
3
4
1 Days
Problem Solving and Decision Making
4
5
3 Days
Ethical Principles and Standards
4
4
2 Days
Diplomacy, Protocol and Etiquette
5
3
2 Days

Office Professional Learning Programmes

Course Name NQF Level Credits Duration
Office Administration
3
10
3 Days
Office Management
5
10
3 Days
Basic Records Management
3
6
2 Days
Advanced Records Management
6
5
3 Days
Manage Own Performance
3
4
2 Days

Supply Chain Learning Programmes

Course Name NQF Level Credits Duration
Demand Management
5
7
2 Days
Contract Management
5
5
2 Days
Inventory Management
5
12
3 Days
Acquisition Management
5
11
3 Days
Supply Chain for Chief Users
5
8
2 Days
Supply Chain Management
5
15
5 Days
Bid Committee
5
15
3 Days

Management and Leadership Learning Programmes

Course Name NQF Level Credits Duration
Emotional Intelligence
5
8
2 Days
Conflict Management
5
8
3 Days
Supervisory Skills
5
12
3 Days
Leadership Skills
5
8
3 Days
HR Management
6
12
3 Days
Labour Relationship
5
12
3 Days
Change Management
6
10
3 Days
Performance Management
5
12
2 Days
Communication Management
6
7
2 Days
Knowledge Management
6
10
3 Days
Mentoring Skills
4
10
2 Days
Risk Management
5
8
3 Days

PSETA FULL QUALIFICATIONS

Qualification ID Course Name NQF Level Credits Duration
57804
National Certification Public Administration
3
157
30 Days over 12 Months
57824
Further Education and Training Certificates: Public Administration
4
146
35 Days over 12 Months
50060
National Certificate: Public Administration
5
141
40 Days over 12 Months

SERVICES SETA QUALIFICATIONS

FURTHER EDUCATION AND TRAINING CERTIFICATE: NEW VENTURE CREATION

All fundamentals and core unit standards are compulsory. Learners must choose unit standards
totalling a minimum of 11 credits for the elective component.

Course Name NQF Level Credits Duration
Further Education and Training Certificate: New Venture Creation
4
149
35 Days over a period of 1 Year
Description
This qualification aims to develop the appropriate skills and knowledge required by a person for the establishment and development of a small to medium business venture, and address the economic, administrative and behaviorial barriers that contribute to the success in starting and sustaining the venture.
This programme is approved by the Services Seta ETQA

NATIONAL CERTIFICATE NEW VENTURE CREATION (SMME)

All fundamentals and core unit standards are compulsory. Learners must choose unit standards
totalling a minimum of 32 credits for the elective component.

QUALIFICATION ID Course Name NQF Level Credits Duration
49648
National Certificate: New Venture Creation (SMME)
2
138
35 Days over a Period of 1 year
Description
The purpose is to provide a qualification that can form basis for structured programmes for potential and existing entrepreneurs on opportunities to start and grow sustainable businesses that form part of the mainstream economy, enables learners to tender for business opportunities with both public and private sectors.
This qualification is designed for learners who intend to set up own ventures.

GENERAL EDUCATION AND TRAINING BUSINESS PRACTICE

All fundamentals and core unit standards are compulsory. Learners must choose unit standards
totalling a minimum of 32 credits for the elective component.

QUALIFICATION ID Course Name NQF Level Credits Duration
61755
General Education and Training Business Practice
2
121
35 Days over a Period of 1 year
Description
General Education and Training Business Practice is for utilisation by all members of the population , anyone preparing to become employed, or self employed, in any business whatsoever will be the person most likely attracted to this qualification. Infact many newly (or not-so -newly) appointed personnel, or struggling entrepreneurs could benefit from part or all of this qualification.
This qualification is designed for learners who intend to set up own ventures.

INDEPENDENT EXAMINATION BOARD (IEB)

FOUNDATIONAL LEARNING CENTER (FLC)

  • Dzindalo Consulting is registered with the Independent Examination Board (IEB) as an examination centre (examination
    centre number: 11449) and to train FLC.
  • Foundational Learning refers to competence in two subject areas of communication; in English and Mathematical Literacy
    to deal successfully with occupational learning at NQF levels 2 – 4. Its key purpose is to remove barriers to learning
    and progress in occupational pathways and skills development.
  • Duration of FLC training
    – The duration is 400 hours which is a minimum of 3 months, but it all depends on hours spent on training.
  • External Assessment/Examination Writing
    – Candidates will be assessed through national external examination by the Independent Examination Board (IEB).

What will I be able to do with FLC?

FOUNDATIONAL COMMUNICATION:

  • Read and understand a range of text types, extract and use the information and make a critical judgement.
  • Write a variety of texts to record information and ideas.
  • Interact orally with others with a reasonable degree of confidence for several purposes.
  • Read and produce visual texts.
  • Use knowledge of grammar to understand and communicate effectively through reading, writing, speaking and listening.
  • Use the language of learning and teaching effectively for occupational learning and training.

FOUNDATIONAL MATHEMATICAL LITERACY:

  • Use numbers in a variety of forms to describe and make sense of the situation, and to solve problems in a range of familiar and
    unfamiliar contexts.
  • Manage personal finances using financial documents and related formulae.
  • Collect, display and interpret data in various ways and solve related problems.
  • Make measurements using appropriate measuring tools and techniques to solve problems in various measurement contexts.
  • Describe and represent objects and environment in terms of spatial properties and relationships.
  • Interpret and solve problems involving mathematical patterns, relationships and functions.

ACCREDITATIONS:

Accreditation number: P21/0218/GP842

Centre number: 13820

Accreditation number: 11449